PLAYING IT SAFE at Bay Mills

As our top priority continues to be the health and well-being of our employees and guests, we will be implementing the following procedures. We want to make sure that we are doing everything that we can to provide a safe environment for our team members and you, our loyal customers.

As information is changing rapidly and we are learning more about COVID-19 and how to stop the spread, we carefully took into consideration guidance from Government Authorities, Medical Experts, and the CDC, when creating our policies, and will continue to closely monitor recommendations from these experts and make changes as necessary to our protocols and procedures.

Personal Protective Equipment (PPE)

Bay Mills Resort and Casinos has enhanced health and safety protocols with more frequent cleaning and sanitizing efforts.  We have thermal temperature stations placed throughout our facility as well as several sanitizing stations. Although, consistent hand washing has been shown to be a better method for reducing exposure and this will be emphasized to all staff members.

Bay Mills Resort and Casinos requires all employees, patrons, and vendors to wear a mask while on property and to always practice social distancing.  If guests do not have a face mask, they can pick up a complimentary mask at the Front Desk, Funcard Counter, Cashier Station, Security, Bar areas, Table Games, or ask any employee, and they will be happy to provide you with one.

Smoking and/or vaping is not permitted within the facility.

Guest Temperature Checks

Bay Mills Resort and Casinos provides complimentary thermal temperature stations at four of our entrances.  If a guest displays a temperature over 100.4 degrees the guest will be asked to leave the property. The guest may request a second screening.  A designated employee using appropriate PPE and temporal thermometer will record a second temperature.  If the second reading confirms a temperature above 100.4 degrees the guest will be denied entry.

Social Distancing

Bay Mills Resort and Casinos encourages our employees and guests to practice social distancing at all times. Guests will be advised to practice social distancing by standing at least six feet away from any guests that are not part of their party, while standing in lines or moving around the property.  Appropriate signage requiring social distancing is placed at appropriate locations throughout the property. Restaurant tables and other physical layouts will be arranged to ensure appropriate distancing. Employees will be reminded not to touch their faces and to social distance by standing at least six feet away from guests and other employees whenever possible.

Employee Temperature Screening

Thermal scanners are placed in the Employee Entrance of our property.  Employees will be required to register a temperature through a kiosk prior to their shift. Employees who trigger the thermal scanner will be brought to a secondary area for an additional test using a handheld thermal temperature device. Should they still trigger the minimum standard (100.4), they will be issued an information card and asked to leave the property. This information will be noted to their department Manager and a designated health professional tasked with keeping this information.